Refund Policy

ViziMarks Refund Policy

Thank you for shopping at ViziMarks. We strive to provide our customers with the highest quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, you can return it to us for a refund or exchange within 30 days of purchase, provided that the item is unused and in its original packaging.

How to Return an Item:

  1. Contact Us: Before returning an item, please contact our customer service team at [your customer service email or phone number] to initiate the return process.
  2. Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
  3. Return Address: [Provide the return address for your company].

Refund Process:

  1. Inspection: Once we receive your returned item, we will inspect it to ensure it is unused and in its original condition.
  2. Approval: If your return is approved, we will process your refund within [number of days] business days.
  3. Refund Method: Refunds will be issued to the original method of payment.

Exceptions:

  • Non-returnable items: Certain items, such as [list any non-returnable items], cannot be returned.
  • Sale Items: Sale items are non-refundable unless defective.

If you have any questions about our refund policy, please contact us at [your customer service email or phone number].